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FAQ

ARE THE DESIGNER ITEMS AUTHENTIC? 

HAN Luxury  guarantees all of the items that it sells to be authentic and does so through various proven strategies upon procurement along with specific internal procedures and processes.  We also employ the use of Entrupy scanning technology to utilize the most advance techniques.   Entrupy utilizes a scanning device that takes microscopic images of different areas of an item and runs that data through proprietary algorithms to yield a result.   Our staff of trained professionals reviews and inspects each item for the following characteristics to verify authenticity:

Stampings

Font

Symmetry

Hardware

Stitching

Serial Numbers

Date Codes

Overall Workmanship

Materials

Lining Analysis

Direct Comparison

 

HOW DO I KNOW THE MERCHANDISE IS AUTHENTIC? 
HAN Luxury prides itself on the quality of its merchandise and does not sell reproductions. Every item we sell goes through a thorough control check to meet the consistent high standards of excellence that we expect and guarantee.  We guaranteed the authenticity and condition of every item sold to insure our customers' satisfaction and confidence with each purchase.

WHAT YOU WILL RECEIVE
Before your order is shipped, our shipping team checks the item(s) for all proper identification items such as the authenticity cards, dust-bag/box, and any additional pieces that is included with the product (e.g. removable straps, replacement leather patch). Then our team inspects the product(s) to assure that it is in a new condition, with zero defects. 

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If you have any more concerns, please contact us directly at +1(800)3079535from Monday through Saturday between 10:00am-6:00pm or at adminsitrator@han-luxury.com.

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